Multi-Site SAP EAM Standardisation
Sector: Electronics Manufacturing | Focus: Global process harmonisation across four countries
The Customer
A manufacturer of AC-DC and DC-DC power supply units, with operations spanning the UK, USA, China, and Vietnam. Their diverse production assets include SMT lines, test rigs, and assembly equipment across multiple sites.
The Challenge
Growth had outpaced process maturity. There was no structured preventive maintenance in SAP. Maintenance activities were tracked manually – often outside the system entirely – creating high risk of unplanned equipment breakdowns. When breakdowns did occur, there was no formal history to learn from. Asset creation was equally inconsistent. Manual processes led to delayed capitalisation and incorrect depreciation start dates, leaving finance without accurate visibility of the true asset base.
Each site had developed its own ways of working. What was needed was global consistency – without losing the flexibility that local operations required. The objectives were clear: standardise EAM processes globally, integrate the asset lifecycle with finance, and improve equipment reliability and visibility across all sites.
What We Delivered
We implemented SAP EAM across all four countries, creating a unified approach whilst respecting regional nuances.
Preventive Maintenance Framework: Time-based and counter-based maintenance strategies replaced ad-hoc approaches, giving every site a structured foundation for equipment care.
Formal Breakdown Process: Notifications and work orders now capture every breakdown, building the equipment history that enables continuous improvement.
Equipment-to-Asset Linkage: Clear connections between equipment records and fixed assets ensure operational and financial data stay aligned.
Standardised Commissioning Workflow: A consistent process from commissioning to capitalisation means depreciation starts when it should, wherever the asset is located.
The Outcomes
- Global Process Consistency: Teams across four countries now follow the same playbook, making collaboration and knowledge-sharing far simpler.
- Reduced Unplanned Downtime: Preventive maintenance catches issues before they become breakdowns.
- Complete Equipment History: Every maintenance activity is recorded, enabling data-driven decisions about repair, refurbishment, or replacement.
- Accurate Asset Capitalisation: Finance has confidence in depreciation schedules and asset valuations.
- Improved Financial Visibility: A clear, reliable picture of the global asset base supports better strategic planning.
- Operations and Finance Aligned: Two functions that once operated in parallel now work together seamlessly.
The Human Element
Rolling out a global system is never just a technical exercise. It’s about bringing people along – helping teams in different countries, with different languages and working cultures, see the value in a shared approach. We invested significant effort in training and change management, ensuring that teams from Shenzhen to Sheffield felt ownership of the new processes. The result isn’t just a system that works – it’s a system that people actually use, because they helped shape it and they trust it.
Today, an engineer in Vietnam and a finance manager in the UK see the same equipment record, the same maintenance history, the same asset value. That’s the power of technology done right: not replacing human connection, but enabling it across continents.